Privacy Policy

Lusso Real Estate LLC (“Company”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [Insert Website URL], contact us, or use our services, including but not limited to real estate sales, rentals, and investment advisory.

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1. Information We Collect

We may collect and process the following categories of personal data:

• Identity Data: Name, ID/passport number, nationality
• Contact Data: Email address, phone number, address
• Property Preferences: Location, budget, property type
• Financial Data: (if required) bank details, proof of funds
• Technical Data: IP address, browser type, operating system
• Usage Data: Pages visited, time spent on site, interactions
• Marketing & Communication Data: Your preferences for receiving communications

2. How We Collect Your Data

• Directly from you (via web forms, phone, or in-person visits)
• Automatically (via cookies, server logs, analytics)
• From third parties (property portals, business partners, lead providers)

3. Purposes of Processing

We use your personal data to:

• Respond to inquiries and provide property services (rentals, sales, and investments)
• Process transactions and facilitate contracts or agreements
• Send newsletters, promotions, or marketing communications (with your consent)
• Improve our website and services through analytic
• Comply with legal obligations and prevent fraud

4. Legal Basis for Processing (PDPL & GDPR, if applicable)

• Consent
• Performance of a contract
• Legal obligation
• Legitimate interests (e.g., marketing, service improvement)

5. Sharing of Personal Data

We may share your data with:

• Government authorities (e.g., DLD, RERA, DEWA), as required by law
• Affiliated agents, brokers, or real estate advisors
• Service providers (e.g., CRM platforms, marketing services, legal consultants)
• Third-party advertisers or analytics providers (only aggregated/non-identifiable data)

We do not sell your personal data.

6. International Data Transfers

We may transfer personal data outside the UAE to countries that offer an adequate level of protection. Where necessary, we implement contractual safeguards in line with PDPL and international data standards.

7. Your Rights

Under applicable UAE law (and GDPR, if relevant), you have the right to:

• Access and review your personal data
• Request rectification or deletion
• Withdraw consent at any time
• Object to certain processing activities
• Lodge complaints with the UAE Data Office

To exercise your rights, contact us at info@lussorealestate.com.

8. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined here or comply with applicable legal or regulatory requirements.

9. Data Security

We implement appropriate technical and organizational measures to protect personal data, including secure servers, data encryption, and access control policies.

10. Cookies & Tracking

We use cookies and similar technologies to improve your experience, analyze performance, and deliver relevant content. You can adjust your cookie preferences in your browser settings.

11. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their privacy policies or practices.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

13. Contact Us

For questions regarding this Privacy Policy or your personal data:

Email: info@lussorealestate.com

Phone: +971502187705

Address: Office 406, Onyx Tower 1, The Greens, Dubai, UAE